Customer service

We do our best to deliver the order to you as soon as possible. Orders that are made on working days before 12:00, we try to ship the same day. However, we do not always succeed in fulfilling this, sometimes products are out of stock and delivery of your order may take a little longer. On the product page there is an indication of the delivery time. If, for whatever reason, we do not meet this delivery time, we will of course inform you as soon as possible.

The prices are excluding shipping costs. The shipping costs are:

€ 3.95 for orders that fit through the mailbox
€ 6.95 for orders under 10kg
€ 14.95 for orders> 10kg

Delivery takes place via the postman via parcel package deliveries. In general, the delivery will take place the next working day between 9:00 and 18:00. Unfortunately, we can not guarantee the moment of delivery.

Exchange product?

Do you want to exchange your product? That is no problem at all. You can contact [email protected] for this. You do, however, bear the costs for returning the product yourself.

I have given a wrong delivery address!

Accidentally passed a wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.