Shipping & returns
It may happen that you want to return an order. Perhaps because the product does not like it or maybe there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.
After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. For the exact rates, consult your carrier's website. If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To exercise this right, please contact us via [email protected] We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
If the product is damaged or the packaging is damaged more than necessary to try the product, we can pass on this depreciation of the product to you. So treat the product with care and make sure that it is well packaged during a return.
The right of withdrawal does not apply to products that you buy via this webshop and that are custom made according to the specification you have entered. The sale is final after successful payment.
Download the withdrawal form here